--- title: COVID-19 Caused a Surge in Mobile Gaming — Here’s How to Retain New Users description: Research shows COVID-19 caused a surge in mobile gaming. Learn how to retain mobile game users as they venture out of quarantine and return to normal. image: https://web3growthassociation.com/hubfs/candy-crush-1869655_1920-1.jpg --- [![MGA Logo_Horizontal-Color-434px](https://web3growthassociation.com/hs-fs/hubfs/MGA%20Logo_Horizontal-Color-434px.png?width=217&height=26&name=MGA%20Logo_Horizontal-Color-434px.png "MGA Logo_Horizontal-Color-434px")](https://web3growthassociation.com/) Open Search Events [MGS 22 Las Vegas](https://events.bizzabo.com/358800) [Executive Connect](https://events.bizzabo.com/executiveconnect) [Women Of The Year Awards 2022](https://widgets.mobilegrowthassociation.com/events/mgs-22/page/2031094/women-of-the-year-awards) [See All Events](https://web3growthassociation.com/events) [APPLY TO SPEAK](https://web3growthassociation.com/speaker-application) APPLY TO SPONSOR Webinars & Webcasts [MGA Webinars](https://web3growthassociation.com/webinars) [APPLY TO SPEAK](https://web3growthassociation.com/speaker-application) APPLY TO SPONSOR Podcasts [Fintech Growth Talk](https://web3growthassociation.com/fintech) Channels [User Acquistion](https://www.mobilegrowthsummit.com/all-media?ua) [Retention & Engagement](https://www.mobilegrowthsummit.com/all-media?re) [Artificial Intelligence](https://www.mobilegrowthsummit.com/all-media?ai) [Monetization](https://www.mobilegrowthsummit.com/all-media?monetization) [LTV](https://www.mobilegrowthsummit.com/all-media?ltv) [Mobile Gaming](https://www.mobilegrowthsummit.com/all-media?gaming) [See All Media](https://web3growthassociation.com/all-media) [SUBMIT ARTICLE IDEA](https://share.hsforms.com/1qyaCXBsCRHyus5ftkoqRXw34v9x?__hstc=17895014.67ed4e0440429f7fd858dbdaa6017f42.1596082292944.1610407079532.1610469949158.104&__hssc=17895014.1.1610469949158&__hsfp=555322576) [Industry Jobs](https://careers.mobilegrowthassociation.com) [Join Now](https://web3growthassociation.com/membership) Open Search Close Search [  Here's Why LTV Is The Most Important Metric](https://web3growthassociation.com/blog/heres-why-ltv-is-the-most-important-metric) [Best Practices for User Engagement and Retention  ](https://web3growthassociation.com/blog/best-practices-for-user-engagement-and-retention) # COVID-19 Caused a Surge in Mobile Gaming — Here’s How to Retain New Users ![](https://web3growthassociation.com/hubfs/candy-crush-1869655_1920-1.jpg) [Rebecca Castellani](https://web3growthassociation.com/blog/author/rebecca-castellani) Posted Jul 27, 2020 [mailto:?subject=Check%20out%20COVID-19%20Caused%20a%20Surge%20in%20Mobile%20Gaming%20—%20Here’s%20How%20to%20Retain%20New%20Users%20&body=Check%20out%20https://web3growthassociation.com/blog/covid-19-caused-a-surge-in-mobile-gaming-heres-how-to-retain-new-users&utm_medium=social&utm_source=email](mailto:?subject=Check%20out%20COVID-19%20Caused%20a%20Surge%20in%20Mobile%20Gaming%20—%20Here’s%20How%20to%20Retain%20New%20Users%20&body=Check%20out%20https://web3growthassociation.com/blog/covid-19-caused-a-surge-in-mobile-gaming-heres-how-to-retain-new-users&utm_medium=social&utm_source=email) [Retention and Engagement](https://web3growthassociation.com/blog/tag/retention-and-engagement) When *Animal Crossing: New Horizons* was released in March 2020, it sold [13.4 million copies](https://venturebeat.com/2020/05/07/animal-crossing-new-horizons-has-sold-11-77-million-copies/) and generated [millions of tweets](https://www.nytimes.com/2020/04/07/arts/animal-crossing-covid-coronavirus-popularity-millennials.html) in the first six weeks. Was the light-hearted, task-based gameplay responsible for these astronomical figures? The cute, anthropomorphic animals? The built-in social network? Or maybe, all of these appealing facets were amplified under the conditions of a global crisis? Read on to learn how COVID-19 has caused a significant increase in mobile gaming, plus helpful tips to retain new users post-quarantine. ## Entertainment in isolation “From mobile apps to traditional consoles, gaming has seen a substantial spike in revenue and activity as a go-to source of entertainment during quarantine,” says [Pulse](https://fluentpulse.com/covid-19-gaming/) in a new report on Gaming Habits. Pulse’s data shows a staggering 81% of Americans started playing new games while abiding stay-at-home orders, half of which spent over one-hour playing mobile games a day. E-sports and competitive gaming have also seen a spike in user activity, which Pulse attributes to the medium “allowing new gamers and longtime fans to socialize and stay connected with friends while confined to their homes.” When respondents were asked about their gaming habits once this period of isolation is over, 67% planned to continue playing the same games; of those surveyed, the most likely to continue playing new games post-quarantine were Baby Boomers. Pulse’s findings suggest the time is ripe to release new games, but when quarantine is lifted, how do you ensure users stick around? The following retention strategies pave the way for a long-lasting mobile game. ## Top tips to retain new gamers Retention data can be used to determine a myriad of metrics—audience size, growth capacity, average time spent in app, revenue potential, lifetime value (LTV)—making it a critical factor in determining the longevity of a game. [The Tool](https://thetool.io/2018/user-retention-mobile-apps-games) defines good user retention as 40% after Day 1, 20% after Day 7, and 10% after Day 28. [Business of Apps](https://www.businessofapps.com/news/less-than-15-of-game-apps-retain-35-of-players-after-day-1/) reports, “the genres with the longest retention were puzzle, word, board, trivia, and casino game apps,” but with these helpful tips, you can improve user retention for any mobile game experience. - **First time user experience (FTUE) sets a precedent**. If the introduction to your game is boring or confusing, don’t be surprised if retention is low. Make sure your FTUE is well-developed, engaging, and informational to keep users coming back for more. - **Make it a habit.** According to [GameAnalytics](https://gameanalytics.com/blog/habit-formation-key-long-term-retention.html), the key to long term user retention is establishing feedback loops where the game reacts to some action taken by the player. “Good games are naturally good at enhancing habit formation. If gamification is so popular nowadays, it is because it has the power to both speed up and strengthen the feedback loop of any application.” - **Stay on the radar.** With a multitude of other games out there, it can be difficult to hold users’ attention; send push notifications or email reminders to keep your game in the foreground. - **Use targets to create satisfying goals**. Give users a feeling of progress by rewarding them with gifts and bonuses as they accomplish targets in the game. - **More content.** Keep adding new features and content to pique user interest. - **Get social.** Games that allow users to connect through the app or linked social platforms improve interactivity and encourage user attachment. ## Looking ahead While we’re all looking forward to the end of quarantine, the COVID-19 crisis has undoubtedly been a boon for mobile gaming. But once social isolation ends, developers must be prepared to retain these new users. Optimize retention with easy, engaging, and satisfying gameplay. The more habits a game can form now, the better off it’ll be later. And most importantly, keep users connected to games by enabling them to connect with each other. Implement these effective retention strategies now, and your mobile game will not only survive post-quarantine, it will thrive.   [![Subscribe Today](https://no-cache.hubspot.com/cta/default/5266005/0c90afd1-3d84-44be-8cd0-b2166b62f1f1.png)](https://cta-redirect.hubspot.com/cta/redirect/5266005/0c90afd1-3d84-44be-8cd0-b2166b62f1f1)   *[Rebecca Castellani](https://www.linkedin.com/in/rebecca-castellani-0303a340/)is a freelance writer, marketing consultant, and content creator based in Connecticut.* #### [![](https://web3growthassociation.com/hubfs/icon-calendar.svg) Upcoming Events](https://web3growthassociation.com/events) #### [![MGA Podcasts](https://web3growthassociation.com/hubfs/icon-podcasts.png) Podcasts](https://web3growthassociation.com/podcasts) ##### [![Simplifying Taxes for Freelancers](https://web3growthassociation.com/hs-fs/hubfs/image001-2.jpg?width=300&name=image001-2.jpg) Simplifying Taxes for Freelancers Posted Feb 15, 2022](https://web3growthassociation.com/podcasts/simplifying-taxes-for-freelancers) ##### [![Unlocking the Potential of Financial Services with AI](https://web3growthassociation.com/hs-fs/hubfs/Fintech-Growth-Talk---Kevin-Levitt.jpg?width=300&name=Fintech-Growth-Talk---Kevin-Levitt.jpg) Unlocking the Potential of Financial Services with AI Posted Dec 29, 2021](https://web3growthassociation.com/podcasts/unlocking-the-potential-of-financial-services-with-ai) ##### [![AARP: The intersection of Health Tech and Fintech](https://web3growthassociation.com/hs-fs/hubfs/image001-1.jpg?width=300&name=image001-1.jpg) AARP: The intersection of Health Tech and Fintech Posted Dec 10, 2021](https://web3growthassociation.com/podcasts/aarp-the-intersection-of-health-tech-and-fintech) ##### [![FinTech and mobile strategy insights from Google](https://web3growthassociation.com/hs-fs/hubfs/Cherlene-Jolly%20V2.jpg?width=300&name=Cherlene-Jolly%20V2.jpg) FinTech and mobile strategy insights from Google Posted Nov 27, 2021](https://web3growthassociation.com/podcasts/fintech-and-mobile-strategy-insights-from-google) ##### [![Rebuilding the financial services ecosystem one API at a time](https://web3growthassociation.com/hs-fs/hubfs/Fintech---Richie-Serna.jpg?width=300&name=Fintech---Richie-Serna.jpg) Rebuilding the financial services ecosystem one API at a time Posted Nov 10, 2021](https://web3growthassociation.com/podcasts/rebuilding-the-financial-services-ecosystem-one-api-at-a-time) ### Recommended Articles #### [![Where the action and the money *really* is in mobile gaming apps](https://web3growthassociation.com/hs-fs/hubfs/Website%20Images/Podcast%20Images/All/NebojshaMitrikeski_mediaThumbnail-650x325.jpg?width=300&name=NebojshaMitrikeski_mediaThumbnail-650x325.jpg) Where the action and the money \*really\* is in ... 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